Effective Date:
December 4, 2025
Contact Email:
service@tenderu.xyz
Welcome to TenderU,
a global social drifting-bottle social networking application designed for meaningful emotional expression and anonymous connections.
This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you use our services.
By accessing TenderU, you agree to the practices outlined below. If you do not agree, please discontinue use of the App.
1.1 Account Information
We collect information you provide when creating or updating your account, including username, email address, profile details, gender (optional), and other information you voluntarily include in your profile.
1.2 Drift Bottle & UGC Content
Content you submit through drift bottles, messages, photos, voice notes, or any form of User-Generated Content (UGC) is collected and stored to provide core features and maintain platform safety.
1.3 Device & Technical Data
We may collect device identifiers, operating system version, app version, IP address, network type, language settings, and crash logs to improve performance and security.
1.4 Location Information
With your permission, TenderU may collect approximate or precise location data to optimize matching, display relevant interactions, and enhance regional service delivery.
1.5 Usage & Interaction Data
We collect activity logs such as bottle interactions, time spent, viewed content, clicks, and feature usage patterns to support analytics and service improvement.
2.1 Service Operation
Collected information is used to operate core features, including bottle sending/receiving, chat functionalities, profile visibility, and account management.
2.2 Personalization & Recommendations
We may use behavioral data, emotional tags, and content preferences to recommend bottles, users, and interactions aligned with your interests.
2.3 Platform Safety & Moderation
Information helps detect fraud, identify harmful behavior, filter prohibited content, and enforce community guidelines.
2.4 Performance Optimization
Device and technical data are used to diagnose issues, refine algorithms, reduce crashes, and improve usability.
2.5 Communication
We may send important service announcements, security alerts, or support responses using the email address you provide.
3.1 Service Providers
We may share limited information with contracted partners who assist with hosting, analytics, cloud infrastructure, moderation, or customer support. These partners are bound by confidentiality obligations.
3.2 Legal Compliance
We may disclose information if required by applicable law, regulation, legal process, or governmental request.
3.3 Safety & Rights Protection
Information may be shared to protect the safety, property, or rights of TenderU, our users, or the public, including investigations into fraud or abusive behavior.
3.4 Business Transfers
In the event of a merger, acquisition, restructuring, or asset sale, user data may be transferred as part of the transaction under appropriate privacy safeguards.
3.5 User Consent
We will request explicit consent before sharing your information in any scenario not covered above.
4.1 Right to Access
You may request access to your personal information stored on TenderU at any time.
4.2 Right to Modify or Update
You may edit your account details or correct inaccurate information directly within the App or by contacting us.
4.3 Right to Delete
You may request deletion of your personal information or deletion of your account, unless retention is required by law or necessary for security.
4.4 Withdrawal of Consent
You can withdraw consent for optional permissions—such as location access or personalized content—through system settings or in-app controls.
4.5 Data Portability
You may request an export of your personal data in a commonly used, machine-readable format when technically feasible.
5.1 18+ Requirement
TenderU is strictly for users aged 18 years or older.
We do not knowingly collect data from individuals under this age requirement.
5.2 Verification
We may use age verification mechanisms or account monitoring to ensure compliance with age restrictions.
5.3 Child Sexual Abuse and Exploitation (CSAE)
We enforce a zero-tolerance policy
for any form of Child Sexual Abuse and Exploitation (CSAE).
Any related content or behavior will result in immediate account termination and may be reported to relevant authorities.
5.4 Reporting Mechanism
Users should immediately report suspected underage usage or CSAE-related content through in-app reporting tools or by contacting service@tenderu.xyz.
6.1 Collection of UGC
Any content you post, upload, create, or share within TenderU—including drift bottles, text messages, images, audio recordings, or other media—is collected for service delivery, moderation, safety review, and compliance with applicable laws.
6.2 Use of UGC
UGC may be displayed, distributed, or processed within the App to facilitate interactions, matching, bottle distribution logic, and community engagement.
6.3 UGC Ownership
You retain ownership of the original content you create. However, by submitting UGC to TenderU, you grant us a non-exclusive, worldwide, royalty-free license
to store, display, reproduce, and moderate your content solely for the purposes of operating and improving the platform.
6.4 Prohibited Content
UGC containing illegal, hateful, violent, explicit, defamatory, or CSAE-related material is strictly prohibited. Violations may lead to immediate account removal and notification to relevant authorities.
6.5 Moderation & Enforcement
TenderU may review or remove UGC that violates our Terms, community guidelines, or local regulations. This may involve automated tools, human reviewers, or both.
6.6 UGC Persistence
Deleted UGC may remain in secure backups for a limited period due to system integrity requirements before being permanently erased.
7.1 Storage Locations
Data may be stored on secure servers in multiple regions based on operational needs and legal requirements.
7.2 Retention Policy
We retain personal data only for as long as necessary to provide services, comply with regulations, maintain security logs, or resolve disputes.
7.3 Deletion Upon Request
Upon account deletion, most personal information will be removed from active systems, except data required for fraud prevention, legal obligations, or safety purposes.
7.4 Backup Systems
Backups are regularly generated to prevent data loss. Information stored in backups will be securely deleted as part of routine backup rotation.
7.5 Anonymization
Certain data may be anonymized and retained for analytical or statistical purposes without identifying any individual user.
8.1 Technical Protections
We implement industry-standard security measures, including encryption, secure data transmission protocols (SSL/TLS), and access control systems to safeguard user information.
8.2 Operational Safeguards
Only authorized personnel with legitimate business needs may access personal data. Internal access logs and audits are conducted periodically.
8.3 User Responsibility
You are responsible for keeping your account credentials secure. TenderU is not liable for unauthorized access resulting from your failure to protect your device or password.
8.4 Security Incident Response
In the event of a data breach or security incident, TenderU will promptly investigate, mitigate harm, and notify affected users or authorities as mandated by law.
8.5 Risk Assessment
We routinely evaluate potential risks, update internal protocols, and enhance security mechanisms to maintain the integrity of user data.
9.1 Global Service Operation
As a global platform, TenderU may transfer data to servers located outside your country of residence to provide consistent and reliable services.
9.2 Legal Safeguards
International transfers are protected through mechanisms such as contractual clauses, regional compliance frameworks, or equivalent protective measures.
9.3 User Acknowledgement
By using TenderU, you acknowledge and consent to the cross-border transfer of your data as required for service functionality.
9.4 Regional Variations
Certain jurisdictions may offer additional rights or impose restrictions. TenderU complies with regional data protection laws to the extent applicable.
10.1 Use of Cookies
TenderU may use cookies, app performance trackers, and similar technologies to enhance user experience, streamline login, and enable analytics.
10.2 Types of Cookies
We may use session cookies (temporary) and persistent cookies (long-term) to support authentication, navigation, and preference settings.
10.3 Third-Party Tools
Some analytics services or SDKs may place their own tracking mechanisms. These parties follow their own privacy practices, which you should review.
10.4 User Options
You may restrict cookies through device settings, though certain features may become limited or unavailable.
10.5 Do Not Track
TenderU does not currently respond to “Do Not Track” signals due to inconsistent industry standards.
11.1 Non-Intrusive Advertising
TenderU may present limited advertising or promotional content. Ads will not reveal your personal identity to advertisers.
11.2 Personalization
We may tailor recommendations or in-app promotions based on your interactions, preferences, and drift bottle behaviors.
11.3 Third-Party Advertising Partners
Some ads may be served by third-party networks that utilize anonymized identifiers or aggregated usage data.
11.4 Opt-Out Options
You can opt out of personalized advertising through device settings or by contacting us for available preferences.
11.5 No Sale of Personal Data
TenderU does not
sell your personal information to advertisers or any external parties.
12.1 Use of Third-Party SDKs
TenderU may integrate third-party software development kits (SDKs) for analytics, crash reporting, authentication, or messaging features. These third parties may collect limited technical information as required for their operation.
12.2 External Links
The App may contain links to external websites or services not operated by TenderU. We are not responsible for the privacy practices, policies, or content of such third parties.
12.3 Data Provided to Third Parties
Any data shared with third-party services is minimized and provided only when strictly necessary for operating key functionalities. All such parties must comply with applicable privacy and data protection requirements.
12.4 User Responsibility
You are responsible for reviewing the privacy practices of third-party services before interacting with them, especially when navigating outside the TenderU environment.
12.5 Payment Platforms
If TenderU later enables purchases, related transactions may be processed by the Apple App Store, Google Play, or other certified payment providers. These platforms manage financial data independently under their own policies.
13.1 Profile Updates
You may update personal information, profile details, and settings directly in the App at any time.
13.2 Account Deactivation
Users may temporarily deactivate accounts. During deactivation, your content and profile are hidden but may remain stored for reactivation.
13.3 Permanent Account Deletion
Upon permanent deletion, your personal data, bottles, messages, and associated content will be removed from active systems unless retention is required for legal or fraud-prevention purposes.
13.4 Residual Data
Some data may persist in backup systems for a limited period before being overwritten. Such data is inaccessible and not used for any operational purpose.
13.5 Reactivation
Deactivated accounts may be restored upon login verification—unless the account was removed for community violations or CSAE-related incidents.
14.1 GDPR Compliance (EU Users)
Users located in the European Union may exercise rights under GDPR, including:
14.2 CCPA/CPRA Compliance (California Residents)
California users may request disclosure of collected data categories, opt out of certain data uses, or request deletion under applicable state privacy laws.
14.3 Regional Variations
Depending on your jurisdiction, additional privacy rights may apply. TenderU complies with region-specific legal requirements where applicable.
14.4 Exercising Rights
Requests can be submitted via email to service@tenderu.xyz, and we will verify identity before processing requests.
15.1 Behavioral Monitoring
TenderU may analyze behavioral patterns (e.g., bottle sending frequency, messaging anomalies) to detect spam, bots, or harmful activity.
15.2 Automated Safety Tools
Machine learning models may be used to identify inappropriate content, suspicious accounts, or CSAE-related behavior.
15.3 Fraud Prevention
We may temporarily restrict or review accounts exhibiting patterns indicative of fraud, phishing, harassment, or system misuse.
15.4 User Notification
In most cases, we will notify users when automated systems flag activity unless doing so creates security risks or violates legal requirements.
16.1 Safety Commitment
TenderU is designed to promote meaningful and emotionally safe interactions. We enforce strict policies to prevent harassment, bullying, threats, discrimination, or harmful behavior.
16.2 Content Review Authority
We reserve the right to remove or restrict content—including drift bottles—that violates our Community Guidelines, contains explicit material, or endangers user safety.
16.3 Account Sanctions
Sanctions for violations include warnings, temporary suspensions, permanent bans, or reporting to appropriate authorities.
16.4 User Reporting Tools
Users can report harmful content or behavior through built-in reporting mechanisms. Reports are reviewed promptly.
16.5 Prohibited Activities
Activities such as impersonation, automated scraping, exploiting app mechanics, or distributing CSAE content result in immediate account termination and possible legal escalation.
17.1 Accurate Information Requirement
Users agree to provide accurate and truthful information when creating or modifying accounts.
17.2 Prohibited Misrepresentation
False identities, fraudulent behavior, or misleading profile content undermine platform safety and may result in account removal.
17.3 User Responsibility for Account Security
You are responsible for maintaining the confidentiality of login credentials and preventing unauthorized access to your device.
17.4 Prohibited Sharing
Sharing accounts, credentials, or access tokens with others is prohibited and may violate security protocols.
17.5 Compliance with Laws
Users must ensure their activities comply with all applicable laws and regulations in their region.
18.1 Purpose of Retention
TenderU retains personal data only for purposes directly related to service delivery, regulatory compliance, fraud prevention, dispute resolution, and operational continuity.
18.2 Retention Duration
Retention periods depend on data type. Account data, interaction logs, UGC, and security records may be retained for different durations based on legal requirements or legitimate business purposes.
18.3 Backup Protection
Backups are securely stored in encrypted environments. Access to backups is strictly limited to authorized technical personnel.
18.4 Deletion from Backups
Deleted user data is removed from active databases immediately and automatically purged from backups during scheduled backup cycles.
18.5 Retention Exceptions
We may retain certain data when necessary to comply with applicable laws, address violations, support ongoing investigations, or for safety-related obligations.
19.1 Use of Automated Systems
TenderU may use automated decision-making tools to support bottle matching, content moderation, spam detection, and risk analysis.
19.2 Impact on Users
Automated systems may impact visibility of content, matching frequency, or account activity restrictions. These systems are designed to enhance safety and relevance.
19.3 Human Oversight
Decisions with significant effects—such as permanent account bans—may be reviewed by trained human moderators to ensure fairness.
19.4 Opt-Out Limitations
Because automated systems are essential for functionality and safety, users may not opt out of core automated processes, but may request clarification about decisions affecting their accounts.
20.1 Global Regulatory Frameworks
TenderU adheres to global privacy standards and complies with relevant data protection laws, including GDPR, CCPA, CPRA, PIPEDA, and other applicable regulations.
20.2 Law Enforcement Requests
We may disclose limited personal data when legally required or when responding to valid warrants, subpoenas, or lawful investigative requests.
20.3 Conflict of Laws
Where differences exist between local laws and this Privacy Policy, TenderU will follow the stricter standard to the extent feasible and legally required.
20.4 Record Keeping
We maintain appropriate records of processing activities as required by international regulations.
21.1 Policy Updates
TenderU may update this Privacy Policy periodically to reflect product changes, legal updates, or improved privacy practices.
21.2 Notification of Changes
Material updates will be communicated through in-app notices, email notifications, or announcements made within the platform.
21.3 Effective Date of Revisions
Each updated version will include a new “Effective Date.” Continued use of the App after policy changes constitutes acceptance of the updated terms.
21.4 User Review Responsibility
Users are encouraged to review the Privacy Policy regularly to stay informed about how their data is handled.
22.1 Privacy Inquiries
Users may contact TenderU with questions or concerns regarding this Privacy Policy.
Email:
service@tenderu.xyz
Subject Line:
“Privacy Inquiry – TenderU”
22.2 Response Timeline
We aim to respond to legitimate privacy-related requests within 30 days, or longer if permitted by law due to complexity.
22.3 Verification
Before processing any request involving personal information, we may require additional verification to confirm your identity and protect account security.
23.1 Governing Law
This Privacy Policy is governed by the laws of the jurisdiction in which TenderU operates, unless local regulations require otherwise.
23.2 Dispute Resolution Process
Users should first attempt to resolve concerns informally by contacting TenderU. If unresolved, disputes may be handled through mediation, arbitration, or judicial processes depending on regional laws.
23.3 No Class Actions
To the extent permitted by applicable law, users agree not to participate in class-action lawsuits arising from privacy or data handling disputes.
23.4 Venue
Disputes shall be handled in the appropriate venue consistent with applicable jurisdictional rules.
By using TenderU, you acknowledge that you have read, understood, and agreed to this Privacy Policy. Your continued use of the App signifies your acceptance of how we collect, use, store, and safeguard your information.